ZeroMiles: Winning Consistently by Bringing Simplicity to Enterprise Collaboration with Customer Centricity

Pankaj Jha,   Director

Pankaj Jha


The demand for communication and collaboration solutions has increased over the years. The global unified communication as a service market size was $25.85 billion in 2020 and this market is expected to grow from $28.96 billion in 2021 to $69.93 billion in 2028 at a CAGR of 13.4 percent during the 2021-2028 periods. The rising overall demand has caused various companies to adopt and expand their business in this sector. A NASSCOM incubated company focused on onpremises and cloud-based enterprise communication, collaboration, and AV solutions, Zeromiles was founded in 2016.

"Traditional solution providers supplied hardware intensive, OEM-driven rigid solutions that ignored the benefits of the leveraging Cloud, Artificial intelligence (AI) and Machine Learning(ML)in a collaboration environment. We bring simplicity without compromising on functionality. `Less' means `more' in the new design approach. Zeromiles'design philosophy significantly reduces hardware footprint in enterprise communication infrastructure, boardroom and meeting room solutions which in turn results in lower maintenance costs. We specialize in merging premise based solutions with cloud based services, allowing customers to connect at any time, from any device. Our solutions and services are scalable in terms of users, features, and functionalities to meet evolving business needs", says Pankaj Jha, Director Sale & Operations.

Zeromiles gives its customers the freedom to grow and evolve their infrastructure at their optimum speed. It shows the customer the whole gamut of UC& C product or service offerings that market leading OEMs provide or enable, down to the smallest detail of deployment strategy. "We offer customer centric enterprise voice solutions for all business requirements. We develop, deploy, and maintain the world's best video collaboration, unified communications, contact centers, and collaborative spaces. Customers may boost productivity, experience greater mobility, support a distributed workforce, and use AI and IoT by modernizing their corporate communications in the cloud. We have services which include Contact Centers(CCaaS and OnPremises Solutions), design, deployment and maintenance of Smart Collaboration Spaces and end-to-end Video Collaboration solutions for all scenarios powered by the most resilient, secure cloud infrastructures, says Pankaj.

The company is known for its group of professionals with decades of experience in planning, engineering, implementing, integrating, and creating systems. It was founded because the Enterprise Communication industry was mired in a rut with out dated design ideas and practices. Their technologies have multiple initiatives. Zeromiles Technologies is the go-to partner for customers transitioning to cloud-based technologies. It has the finest possible track record of providing solutions that combine Public, Private Cloud, and premise based deployments, all backed up by demonstrable professional services competence. On the strength of its established credibility, the company has acquired over 2000 customers spread over 50 major towns and cities in India. Zeromiles has a pan India service presence including major cities like Pune, Ahmedabad, Delhi, Kolkata, Chennai, Hyderabad, Nagpur, and Bangalore. The company has also carried out several overseas projects in Europe, Middle East and the Asia Pacific regions. Zeromiles Technologies has won many accolades & awards for its contribution to this sector.

Future Roadmap
Even before Covid, the business claims it was one of the first companies in India in the unified communication and collaboration area to see the inexorable migration to cloud technology. They are certain of their success due to their cooperation with world leaders, significant expertise in both premises based and cloud technologies and demonstrated experience across various industrial segments. It is planning to develop various innovative solutions in response to current business needs. The Zero Wire UVRS(Universal Video Room Solution) has seen remarkable market success since its recent launch as it enables organizations to operate seamlessly in a multicloud collaborative environment. The Zeromiles culture is built on a strong foundation of values focused on Customer Centricity, Integrity and Accountability, Happiness, Excellence, Innovation & Simplicity.