Servelong Technologies: Pioneering Comprehensive Hardware & Software Barcode Solutions

Athishesan G, Head - IT Solution Division,  G Venkatesan, Managing Partner,Raghunathan S, Parter & Head - Technical & Support
Athishesan G, Head - IT Solution
G Venkatesan, Managing Partner
Raghunathan S, Head - Technical & Client Support

The evolution of black & white narrow/wide lines, patterns and defined mysterious digits have redefined the concept of business affairs into seamless feat; thanks to the ingenious invention of the barcoding system in 1952. Since then, barcoding has become an inevitable tool for automating cumbersome manual processes of business-trades, speeding-up point-of-sale and increasing efficiency of the ever-growing manufacturing, retail, healthcare & pharmaceutical industries world-over. Thus, barcode solution providers play nucleus in proffering devices that tackle setbacks that trail along barcode systems, like measuring precise supply-chain management, inventory-tracking and quickening customer services. Treading with zealous fervor to cater to these demands, Servelong Technologies was established in 2012 and has emerged as a leader in business-critical printing and barcode solutions.

Instigating unparalleled marketing strategies exclusively carried-out for individual business segments, Servelong takes it beyond just trade (pre-sales) and offers excellent post-sale service support marking it as a significant customer-driven competitor among peers. “Unauthorized dealers/suppliers sell
outdated or end of life barcode products at very low prices. But we regularly update our clients with latest product information, live demo or POC, product comparision with retail product vs. enterprise product to identify or differentiate, and OEM product launch participation by clients to make them aware of new products, technology and others,” explains G Venkatesan, Managing Partner, Servelong Technologies.

"Instigating unparalleled marketing strategies exclusively carried-out for individual business segments, Servelong takes it beyond just trade (pre-sales) and offers excellent post-sale service support"

Serving as a single point-of-contact proffering combination of both hardware and software solutions, Servelong maintains golden-partnerships with several leading international barcode solution providers like Honeywell, Zebra, Motorola, Printronix Panasonic, Cognex, TSC & Intermec. The company has even earned the title of ‘India’s Most Promising Partner of Honeywell - 2018’. Thriving over 10 years, breaking all bounds, Servelong tenders all types of barcode printers & scanners with a high volume of readily available spares, sensing the dire urgency of clients to maintain business prospects. Servelong flagships include special purpose industrial scanners, barcode PDA/HHT, label printers, 1D/2D Industrial-grade Barcode Scanner, Thermal Printers, Barcode mobile computer-based Warehouse Management System, Vehicle Mount Terminal device supply, HF/UHF RFID solution, IoT based asset tracking solutions and more. Each service is provided targeting cost-effective, efficient TAT/SLA, majorly serving large automobile, automotive components, pharma, logistics and enterprise accounts.
Services Outshine Competition
With thorough expertise and a deep understanding of client requirements, Servelong offers ultra-reliable barcode solutions based on technological advances with cost-effective ready-to-deploy services. Further, the company distinctly routes the potential to replace Windows CE 6.0 with Windows CE 8.0, Windows 10 & with Android applications, additionally offering 1D/2D & DPM barcode scanners, with an assured one-year warranty. Furthermore, Servelong outshines competition due to its all-inclusive services that incite training clients on first-level troubleshooting via phone and remote login assistance and field visit based on issue parameters through well-versed trained technicians.

Additionally, the company offers multiple client-based AMC (Annual Maintenance Contract)options to ensure smooth business process and continuous production, while established industry-specified marketing strategies edify the companies repute in the market. Proffering rugged-barcode mobile-computers to cater to harsh industrial environmental conditions with guaranteed 5-6 years damage resistance features, Servelong also extends support towards servicing older/outdated devices, acquiring better sales opportunities with clients.

Future Aspirations Coded
Servelong currently witnesses a revenue growth of 20-25 percent and a customer-acquisition growth of 10 percent annually. The company further looks at expanding services to newer industry segments, aims to boost revenue at 30-40 percent with customer acquisition rising at 15-20 percent on an annual scale.