As the working world reacclimates to a new paradigm of hybrid work, businesses will need faster, better, and stronger tech solutions. As the COVID-19 pandemic continues to affect how we work in 2022, the global market for Unified Communications as a Service(UCaaS) will continue to see an uptick in demand and in emerging trends. The global UCaaS market size is projected to reach $1.9 billion by 2028, at a CAGR of 11.1 percent during the forecast period.

Sharing his insights on the market, Indrajit Ghosh,CEO of Connx explains, "UCaaS is continuing to grow given the many advantages it brings to businesses,enabling better internal and external communications while reducing costs and protecting their data when their UCaaS platform is secure”.

Connx is a Digital Communications Transformation as a Service platform provider that integrates SD WAN, UC collaboration, mobility, security, Artificial Intelligence(AI)and Automation to help enterprise customers transform from fragmented and siloed communications services to an integrated, AI-driven, multiservice collaboration platform. Connx Maestro enables customers to rapidly realize the benefits of AI and digital transformation to mitigate the challenges associated with communications integration, provisioning, support, maintenance, and migration resulting in lower cost, higher productivity, and a predictable and consistent user experience.

As a highly successful Managed Service Provider for nearly thirty years, Connx serves many large global enterprises and SMEs, and are experts in such vertical industries as financial services, insurance, healthcare, life sciences, education, retail, manufacturing and more.

As digitization increases in our hyperconnected world, organizations can take full advantage of the cloud and bring important productivity tools to their teams, especially as the 'work from everywhere' movement accelerates, with remote working becoming more prevalent. At the same time, with the advent of superfast 5G private networking, UCaaS voice, video, messaging and collaboration applications will perform better, and Fixed Wireless Access will make it possible to bring the same quality of service and business continuity to any location that used to only be available in business locations. Connx has coined the term 'The Border less Workforce' for the same and is experiencing phenomenal growth by bringing predictable, high definition communications services to every single team member, regardless of their location.

Connx introduced the world's first intelligent edge solution combining big data generated by every endpoint with advanced analytics and AI

At the Forefront of Latest Tech
In June, 2022, Connx introduced the world's first intelligent edge solution combining big data generated by every endpoint with advanced analytics and AI to bring next level visibility into what individuals and teams are doing to drive extraordinary business outcomes.

No longer limited by the traditional definition of 'IT', Connx Virtual Edge Vision emerges from stealth mode to bring unprecedented visibility to leaders, managers, and coaches across any division of any enterprise.

"We leverage AI and automation in literally every solution we deliver, which separates us from more traditional service providers and system integrators. We are constantly investing in the improvement of our offering, our platform, and most of all our people. We have an incredible global team of experts who listen to our customers and develop the best solutions for the hardest challenges", adds Indrajit.

As a result, this deep level engagement yields a blueprint for success for institutions, offering white glove service. Besides, Connx's major financial experience leads to successful delivery and support. For example, trader voice centralization enabled next day migration of traders to offsite facilities after Hurricane Sandy, when NYC financial district were down for weeks. Connx offered the ultimate in security assurance powered by Connx AI Ops and machine learning.

More Innovations in the Pipeline
Connx envisions building a world of hyperconnected businesses unleashing the power of work from anywhere collaboration. The firm has made it its mission to accelerate business digital transformation by simplifying connectivity, collaboration, and service assurance operations. For the near future, Connx will continue to invest into its Maestro platform, will invite other technology ecosystem partners to collaborate on innovative solutions including the M2M/IoT space, and will support growth in all the global regions the firm serves, including India.