•  Empowered Sales. Empowered Business.
  • Empowered Sales. Empowered Business.

    A business' level of success is determined by the relationship that they cultivate with their customer base. Known for improving customer retention in business, CRMs has showed us how important it is for a business operation. Salesforce emerged as a significant tool, capable of steering information in order to utilize it efficiently in a number of ways that could help in empowering the digital business. The CRM market potential is estimated to achieve USD 82B by 2025, and has captured an annual growth of 12 percent. The shift to cloud and mobile has elevated customer expectations from service providers. Majority of the customers who complain on social media about a particular product or service expect an answer within 24 hours in a day. To meet such accelerated expectations, companies...

Content

May The Salesforce Be With You

Chitra Mishra, Special Editor

The Impact Of Robotics And Artificial Intelligence On Business

Prashanth Doreswamy, Country Head- India & Managing Director, Continental Automotive

Fixing Data Governance For GDPR Compliance

Ram Narasimhan, Global Executive Director, Xebia­ AI and Bigdata

How Emerging Technologies Are Redefining The IT Service Provider Landscape

Vivian Gomes, Vice President- Marketing, CSS Corp

Cloud In Today's Business

Shrinath Bolloju, Chief Operations Officer, RBL Bank

It Pays To Choose The Right Launching Pad For Success In Any Hybrid Cloud Journey

B.S. Nagarajan, Senior Director and Chief Technologist, VMware India

Data Protection & Its Impact On Technology Service Providers

Monish Panda, Founder, Monish Panda & Associates

The Evolution Of Operations And What To Expect Next?

Venkatesh Subbaraman, Regional Chief Operating Officer, ANZ

Cost Centre To Profit Centre

Mandar Borkar, VP-IT, Finance, SCM, Indoco Remedies Ltd

Cultivating An Effective Data Culture

Prashant Momaya, Head - Customer Consulting, India, Tableau

The Business Value Of Pervasive Device; Network Visibility & Control

Ramsunder Papineni, Regional Director-India and SAARC, ForeScout Technologies Inc