
What technology taught us in 2020 and what will be its impact in the coming years

In his journey of over two decades, Dr. Christopher holds extensive experience of multiple business verticals and technologies.
Experiences, good or bad have always been great teachers. For business in terms of technology, decision making 2020 has been the greatest, most disciplined, and most feared teacher.
While for most business technologies, priority focus was on building great apps and getting the code right and getting them to work right, with infrastructure to host the apps being a lower priority in the chain, 2020 has brought the infrastructure decision making back into the priority list. The greatest apps that never focused on Infrastructure, simply failed the COVID-19 test. If you talk about india, a great example is Tally. The most used app, normally licenced to be setup on a PC in a corner of your office became a useless product when you could not work from office. In simple, 2020 has brought the focus back on infrastructure.
Irrelevant to desktop or servers, businesses need to now strategize and plan the infrastructure to be safe, secure, and assessable from anywhere. This brings the ideal choice of using a public cloud, or if you are a big enterprise, then setting up your own private cloud. The year has seen the exponential growth of the already otherwise growing public cloud space. Cloud now has become a natural choice for an entire organizations desktop or server needs and has the technology to provide all the security, stability and availability needs that your infrastructure may demand.
A learning for most of us in the space this year has been to be faster in technology decision making and adaption. “The definition of insanity is doing the same thing over and over again but expecting different results”. The famous lines from Albert Einstein, should by far be our biggest learning from 2020 for CTO and CIOs. While technology was always there to make things different and to adapt, we refused to push the change for various reasons. I remember a customer of ours refusing without even evaluating the proposal to use technology to get people to work remotely but then the same customer during covid-19 situation, has pushed us to get tech to make this happen in 24 hours. To me this is the learning for us all. We need CTOs and CIOs to be ready to accept change, convince their business and customers to accept change, build tech intensity and passion for technology by accepting to change technology to better as and when better becomes available.
Most of the SMBs, SMEs and Enterprises migrated from physical desktops to VDI (Virtual Desktop Infrastructure) on the cloud, in a span of 3 months during the pandemic, and all in a hurry, all under intense pressure. VDI on the cloud has been an option for more than a couple of years now. Manging desktops that are all over the place, has always been a challenge, VDI on the cloud was not only a more cost-effective option, but also safer option as you had control of the desktops and the data in those desktops and yet we waited for the pandemic to happen to drive the adoption. Today companies have learnt that change is not so bad, and while we hesitated to ask people to bring their own devices and use secure VDI on the cloud for desktops, 2020 made us do much more. We asked them to bring not only their own desktops, but also their own desks, chairs, internet, power and also, we are ok now when they use some corner of their home to work from. For businesses getting CTOs and CIOs to be more tech intense and open to the change that happens when we adapt new technology is the key take away from the happenings in 2020.
For ISV, who counted on just selling the licence and getting away, 2020 has brought a new opportunity that we need to be available as SAAS offering and ensure that our products are manged and can be used from anywhere, on any device, and we provide the infrastructure to make it happen so that our customers can just use and never worry about the infra behind the solution. It’s an opportunity to serve our customers not with just a software but as a solution with single point of contact by owning the licencing of the software and entire infrastructure, security and availability of the software. With the public cloud there to bring in this support, moving to this is only about being a brave decision maker and adapting to this change.
While for cloud OEMs, this can be an opportunity to grow their market share and increase the confidence of business on public cloud and drive adoption. We can only hope some of them will not be foolish enough to try to use the world’s misery to increase bottom lines by increasing prices as any such benefits will only be short term.
Experiences, good or bad have always been great teachers. For business in terms of technology, decision making 2020 has been the greatest, most disciplined, and most feared teacher.
While for most business technologies, priority focus was on building great apps and getting the code right and getting them to work right, with infrastructure to host the apps being a lower priority in the chain, 2020 has brought the infrastructure decision making back into the priority list. The greatest apps that never focused on Infrastructure, simply failed the COVID-19 test. If you talk about india, a great example is Tally. The most used app, normally licenced to be setup on a PC in a corner of your office became a useless product when you could not work from office. In simple, 2020 has brought the focus back on infrastructure.
Irrelevant to desktop or servers, businesses need to now strategize and plan the infrastructure to be safe, secure, and assessable from anywhere. This brings the ideal choice of using a public cloud, or if you are a big enterprise, then setting up your own private cloud. The year has seen the exponential growth of the already otherwise growing public cloud space. Cloud now has become a natural choice for an entire organizations desktop or server needs and has the technology to provide all the security, stability and availability needs that your infrastructure may demand.
A learning for most of us in the space this year has been to be faster in technology decision making and adaption. “The definition of insanity is doing the same thing over and over again but expecting different results”. The famous lines from Albert Einstein, should by far be our biggest learning from 2020 for CTO and CIOs. While technology was always there to make things different and to adapt, we refused to push the change for various reasons. I remember a customer of ours refusing without even evaluating the proposal to use technology to get people to work remotely but then the same customer during covid-19 situation, has pushed us to get tech to make this happen in 24 hours. To me this is the learning for us all. We need CTOs and CIOs to be ready to accept change, convince their business and customers to accept change, build tech intensity and passion for technology by accepting to change technology to better as and when better becomes available.
Most of the SMBs, SMEs and Enterprises migrated from physical desktops to VDI (Virtual Desktop Infrastructure) on the cloud, in a span of 3 months during the pandemic, and all in a hurry, all under intense pressure. VDI on the cloud has been an option for more than a couple of years now. Manging desktops that are all over the place, has always been a challenge, VDI on the cloud was not only a more cost-effective option, but also safer option as you had control of the desktops and the data in those desktops and yet we waited for the pandemic to happen to drive the adoption. Today companies have learnt that change is not so bad, and while we hesitated to ask people to bring their own devices and use secure VDI on the cloud for desktops, 2020 made us do much more. We asked them to bring not only their own desktops, but also their own desks, chairs, internet, power and also, we are ok now when they use some corner of their home to work from. For businesses getting CTOs and CIOs to be more tech intense and open to the change that happens when we adapt new technology is the key take away from the happenings in 2020.
We need CTOs and CIOs to be ready to accept change, convince their business and customers to accept change, build tech intensity and passion for technology by accepting to change technology to better as and when better becomes available
For ISV, who counted on just selling the licence and getting away, 2020 has brought a new opportunity that we need to be available as SAAS offering and ensure that our products are manged and can be used from anywhere, on any device, and we provide the infrastructure to make it happen so that our customers can just use and never worry about the infra behind the solution. It’s an opportunity to serve our customers not with just a software but as a solution with single point of contact by owning the licencing of the software and entire infrastructure, security and availability of the software. With the public cloud there to bring in this support, moving to this is only about being a brave decision maker and adapting to this change.
While for cloud OEMs, this can be an opportunity to grow their market share and increase the confidence of business on public cloud and drive adoption. We can only hope some of them will not be foolish enough to try to use the world’s misery to increase bottom lines by increasing prices as any such benefits will only be short term.