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The Evolving Needs of Businesses in India and How Providers Can Address Them Effectively

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Piyush is a born leader and gifted strategist. He specializes in innovating technologies such as cloud hosting platforms, data center management systems, core banking solutions, and Pay-Per-Consume billing systems, all aimed at providing excellent customer experience and satisfaction. Piyush founded ESDS Software Solution at the age of 23 and has successfully expanded ESDS Group to 19 nations across APAC, Europe, the Middle East, the Americas, and Africa.

In this exclusive thought leadership piece in discussion with the siliconindia magazine Editorial team, Piyush Somani, Founder, CMD & CEO, ESDS & President CCICI sheds light on ‘The Evolving Needs of Businesses in India and How Providers Can Address Them Effectively’. Let’s read through!


The adoption of technology is crucial across various industries in India. Cloud Computing and Artificial Intelligence have been pivotal in transforming the country's economy, propelling it to global tech superpower status. The India public cloud services market is expected to reach $13.0 billion by 2026, with a 23.1% CAGR for 2021-26, as per IDC. Revenues for the first half of 2022 totaled $2.8 billion. India's abundant IT professionals have positioned the country as a leading hub for innovation and technology services. Cloud technologies have greatly grown in the past decade because businesses today are able to innovate through on-demand access to varied technologies, distribute workloads, facilitate scalability and agility, optimize costs, allow data-driven decision making, and enable collaboration. This transition holds particular significance for India, given the immense potential of cloud computing to profoundly impact various sectors and facilitate substantial economic expansion in the country.

Crucial Role of Data Centers in Boosting Cloud Services & Digital Transformation across Industries

The demand for data is driving the rapid evolution of data center infrastructure in India, with the market projected to grow from $4.35 billion in 2021 to $10.09 billion by 2027. The Indian government is actively promoting data center growth by improving digital infrastructure, enhancing connectivity, and ensuring reliable power access. Clear regulations and supportive policies are fostering an environment that is conducive to investment and development, driving exciting growth in India's data center market.

Major Challenges Faced in Adoption of Data Centers & Cloud Solutions
Below are few of the existing challenges the Indian data center industry is facing:

• Unstable Power Supply: One of the major concerns surrounding the operations of a data center is the power supply. While cities receive a relatively steady supply of power, in other zones, blackouts tend to be a pretty common event. Such a shaky power situation translates into the need for backup systems whose prices escalate, such as diesel generators and UPS units. This means an increase in running costs that impact service reliability. These do prove problematic for data managers trying to keep things running.

• Steep Real Estate Prices: The rising land and property prices, especially in metropolitan areas, make it difficult to build and maintain data center facilities, and not to mention expensive labour cost also tags along. Conclusively, companies are forced to look for affordable yet scalable data center solutions.

• Shortage of Qualified Talent: Companies struggle due to the high costs and a shortage of skilled experts required for managing the server. When these prevalence skills are not in place, a decrease in quality and productivity of cloud solutions slows down.

Despite these challenges, the data center industry continues to grow rapidly due to increased demand for data storage and processing driven by internet usage, cloud computing, and big data analytics.

Cloud Computing and Artificial Intelligence have been pivotal in transforming the country's economy, propelling it to global tech superpower status.


The Future Advancements in Cloud Technology

Cloud computing is mission-critical technology for enterprises, government, and consumers. It goes beyond supporting digital transformation, enabling innovation and collaboration with ecosystem players. As India aims to become a $1 trillion digital economy by 2026, cloud computing can significantly contribute to the technological transformation of the Indian economy. This will involve greater integration of AI and machine learning, improved security, serverless computing, and increased adoption of hybrid and multi-cloud strategies by businesses.

Role of Data Centers in Ensuring Reliability & Security of Cloud Services for Indian Businesses

India's economic growth has been driven by increased digital adoption, leading to higher data consumption. Companies today prioritize uninterrupted services through high-quality measures. Their facilities include backup power solutions, failover machines, and redundant systems. Data center players in India adhere to strict compliance standards set by government bodies to safeguard data security and ensure regulatory compliance. Especially, many infrastructures are designed to scale workloads and provide continuous monitoring for reliable and safe services 24/7.

Importance of Compliance with Local Regulations & Data Protection Laws
Data centers have many controls to protect sensitive data and ensure that they comply with the laws of data protection in various jurisdictions. Data centers engage in so many methods that keep all sensitive information intact and compliant with the data protection rules of different regions.

• Governance and Frameworks: Many data centers are running within strict governance frameworks. Some of these recognized frameworks include the ISO 27001, GDPR, HIPAA, and other industrial-specific rules.

• Data Encryption: This is probably the most important step in securing data. The data center provides highly robust method of encryption to ensure that every bit of data is encrypted, either in transit or at rest.

• Access Control: These are a set of policies implemented in enterprises to allow access to sensitive data only to authorized persons. They may include several factors such as Mult-Factor Authentication, Role Based Access Control, and the Audit log of the accesses.

• Audit & Compliance checks: Third party resources will have to be identified and audits need to be carried out from time to time for checking compliances to any given regulations.

This means that all measures ensure data centers comply with local regulations and data protection laws, providing a safe environment for handling and storing sensitive information.

Conclusion

The integration of cloud and data center services is poised to assume a pivotal role in various business and industry domains in the immediate future. In India, data ventures are effectively meeting the evolving needs of businesses. Moreover, the demand for cloud services grows, advancements in technology, such as hyper-converged infrastructure, are providing increased flexibility and scalability. Edge computing is reducing latency and improving real-time processing, particularly in applications like IoT.

Cloud and data center services are crucial for businesses as they undergo digital transformation, scale up, and compete in a rapidly changing market. Cloud services provide essential computing resources without upfront hardware investments, enabling organizational agility and support for advanced technologies. Data centers, the physical infrastructure for cloud services, store, process, and manage large-scale data, ensuring security and availability for critical information in the era of data-driven decision-making, embracing sustainability practices.