The contribution of Automation in IT sector
Holding a bachelor’s degree in Electronics and Telecommunications Engineering from NIT, Kurukshetra, Prateek has seed funded and is currently mentoring a Silicon Valley startup
Industrial Automation is the use of control systems, such as computers or robots, and information technologies for handling different processes and machineries in an industry to replace a human being. In simple words whatever was done by humans previously is done by machines such that labour and cost is decreased and efficiency and accuracy is increased.
Machines are superseding the humans. With the emergence of AI-driven algorithms, jobs of doctors, lawyers, teachers, and IT professionals among others are now being tackled. In fact, automated machines are expected to replace almost half of the global workforce. McKinsey estimates that using current technologies, roughly half of all work activities could be automated and up to 30% of global workers could be displaced by 2030. But automation will also stir up new roles and opportunities that were non-existent earlier. However, the bigger concern is whether those new jobs will be enough to replace the outdated ones. With speedy expansion in artificial intelligence (AI) and robotics technology, automation is at a tipping point. Today, robots can perform a slew of functions without considerable human intervention. Automated technologies are not only executing iterative tasks, but also augmenting workforce capabilities significantly.
IT Industry will be affected by Automation in the following ways:
1.Lesser manpower requirement
More and more jobs within the IT industry will be automated and people currently doing such jobs will either be redeployed elsewhere or just let go.
2.Faster Service Delivery Time/Speed:
IT companies will be able to deliver services faster to their clients resulting in better customer satisfaction and positive financial impact.
3.Greater quality of Delivery to customers:
Customers will be able to enjoy greater/enhanced quality of deliverables to them. This means companies can save on the cost of rework and corrective actions.
4.Reduced Cost of providing services:
Companies will be able to provide more services at the same cost OR same services at a greatly reduced cost. This will have positive impact on either the Revenue of the Companies or the Profits of the companies or both.
Automation as we all know will affect almost all the industries including the software industry. But the impact depends on how prepared are we to face it. In the software industry because of automation, low skilled jobs will be redundant and may cease to exist. There will be new job additions to the market because of the change in technology. But the alarming fact here is that about 44.4% of the software employees are not prepared for this change, which require learning new domain, relearning and unlearning the existing one. This study coupled with the existing fact that at least 65% of the IT recruits in India are untrainable pose a serious threat to the conventional methods followed by the companies to recruit employees. In the view of software companies, which primarily cater to the outsourcing and ITes services, the entire shift should be changed from low skill cheap human resource to process automation which will also help in overall cost reduction. Process Automation will remove the human error in the execution. It also brings speed and accuracy to the existing process which will be very much crucial to the client and curtailing the competition. This means the client can be provided with a better customer experience, which is scalable and flexible. The company can also draw insights into the services provide and the analytics will help in better optimisation of process automation which will result in overall decrease in the cycle time.
Knowing the future is of course impossible, but there are things we’re starting to see coming together for automation. Certainly there will be greater autonomy and, subsequently, greater intelligence built into these systems. They’ll expand to cover more parts of the IT software stack—think about automation built from bare metal to middleware, apps, security, updating, notifications, failover, predictive analytics, and decisions being made with no direct oversight.
Consider a security risk being automatically detected, reported, patched, tested, and deployed while your IT staffs are asleep. Your system could self-heal, gather relevant information to discover if and where an attack came from, notify the correct people all without losing uptime.
Despite the opposing views on automation, one thing is sure - automation will impact both how people perform their jobs and the types of jobs available in the future. While robotics and artificial intelligence may substitute labour in some ways, they can also be used to complement labour.
Industrial Automation is the use of control systems, such as computers or robots, and information technologies for handling different processes and machineries in an industry to replace a human being. In simple words whatever was done by humans previously is done by machines such that labour and cost is decreased and efficiency and accuracy is increased.
Machines are superseding the humans. With the emergence of AI-driven algorithms, jobs of doctors, lawyers, teachers, and IT professionals among others are now being tackled. In fact, automated machines are expected to replace almost half of the global workforce. McKinsey estimates that using current technologies, roughly half of all work activities could be automated and up to 30% of global workers could be displaced by 2030. But automation will also stir up new roles and opportunities that were non-existent earlier. However, the bigger concern is whether those new jobs will be enough to replace the outdated ones. With speedy expansion in artificial intelligence (AI) and robotics technology, automation is at a tipping point. Today, robots can perform a slew of functions without considerable human intervention. Automated technologies are not only executing iterative tasks, but also augmenting workforce capabilities significantly.
IT Industry will be affected by Automation in the following ways:
1.Lesser manpower requirement
More and more jobs within the IT industry will be automated and people currently doing such jobs will either be redeployed elsewhere or just let go.
2.Faster Service Delivery Time/Speed:
IT companies will be able to deliver services faster to their clients resulting in better customer satisfaction and positive financial impact.
3.Greater quality of Delivery to customers:
Customers will be able to enjoy greater/enhanced quality of deliverables to them. This means companies can save on the cost of rework and corrective actions.
4.Reduced Cost of providing services:
Companies will be able to provide more services at the same cost OR same services at a greatly reduced cost. This will have positive impact on either the Revenue of the Companies or the Profits of the companies or both.
one thing is sure - automation will impact both how people perform their jobs and the types of jobs available in the future
Automation as we all know will affect almost all the industries including the software industry. But the impact depends on how prepared are we to face it. In the software industry because of automation, low skilled jobs will be redundant and may cease to exist. There will be new job additions to the market because of the change in technology. But the alarming fact here is that about 44.4% of the software employees are not prepared for this change, which require learning new domain, relearning and unlearning the existing one. This study coupled with the existing fact that at least 65% of the IT recruits in India are untrainable pose a serious threat to the conventional methods followed by the companies to recruit employees. In the view of software companies, which primarily cater to the outsourcing and ITes services, the entire shift should be changed from low skill cheap human resource to process automation which will also help in overall cost reduction. Process Automation will remove the human error in the execution. It also brings speed and accuracy to the existing process which will be very much crucial to the client and curtailing the competition. This means the client can be provided with a better customer experience, which is scalable and flexible. The company can also draw insights into the services provide and the analytics will help in better optimisation of process automation which will result in overall decrease in the cycle time.
Knowing the future is of course impossible, but there are things we’re starting to see coming together for automation. Certainly there will be greater autonomy and, subsequently, greater intelligence built into these systems. They’ll expand to cover more parts of the IT software stack—think about automation built from bare metal to middleware, apps, security, updating, notifications, failover, predictive analytics, and decisions being made with no direct oversight.
Consider a security risk being automatically detected, reported, patched, tested, and deployed while your IT staffs are asleep. Your system could self-heal, gather relevant information to discover if and where an attack came from, notify the correct people all without losing uptime.
Despite the opposing views on automation, one thing is sure - automation will impact both how people perform their jobs and the types of jobs available in the future. While robotics and artificial intelligence may substitute labour in some ways, they can also be used to complement labour.
