• 21st Century Data Analytics: Reducing & Managing Consumer Risk

    21st Century Data Analytics: Reducing & Managing Consumer Risk

    By Daniel Ziv, Vice President, Voice of the Customer Analytics, Verint Systems, Vice President, Voice of the Customer Analytics, V

    Some organizations have also leveraged monitoring systems that track the agent desktop, in the contact center and the back office. Read More

  • Sailing the tide of Digital Transformation

    Sailing the tide of Digital Transformation

    By Jayant Dwarkanath, CEO, Intense Technologies , CEO, Intense Technologies Limited

    We started Intense Technologies during the 2nd wave of enterprise software products with a hand full of dollars and limitless dreams. During this time IT outsourcing model had...Read More

  • The Era of Connected Machines

  • The Era of Connected Machines

    By Satish Jadhav, Country Manager & IoT Lead – Embedded Business, Intel South Asia, Country Manager & IoT Lead – Embedded Business,

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