Trigent Software: The Perfect Agile Strategy to Accelerate Time to Market

Bharat Khatau, Chairman & CEO,Chuck Rehberg, CTO

Chuck Rehberg, CTO

As today’s world is preoccupied with digitalization, there are heightened risks from legacy infrastructures which are resulting in operational inefficiencies, escalating IT costs and the inability to compete in a technology-driven landscape. On the other hand, users and customers are exacting in their demands and expectations for improved software solutions at a pace on par with many of the cloud services that they are familiar with outside their work. This strong desire for frequent updates at increased speed has driven the software world to adopt Agile and DevOps, which can offer clients uncompromised quality, superior customer experiences at reduced IT costs.

High-performing IT organizations following Agile experience are proven to have sixty fold fewer service failures and recover 168 times faster than their lower-performing peers. Agile also enables organizations to deploy thirtyfold more frequently with 200 times shorter lead times – that is when it is appropriately wielded! Trigent Software, a global technology solutions company, has not only marked its eminence in the industry by achieving these figures but is being sought by clients from all around the world for raising the bar higher for itself with every project it takes on. “Clients often come to us because we understand that speed to market is essential when it comes to software development. We enable rigorous testing that fits into the same sprint while allowing stakeholders – from testers to business analysts – to align and remain flexible,” remarks Chuck Rehberg, CTO, Trigent Software.

This company has a legacy in enabling organizations to adopt digital processes and customer engagement models to achieve outstanding results and end-user experience. The company facilitates clients to make this through enterprise-wide digital transformation by modernizing and optimizing IT investments. With decades of experience, in-depth domain knowledge, and technology expertise, Trigent delivers transformational solutions to Independent Software Vendors (ISVs), enterprises and SMBs across manufacturing, transportation, insurance, retail, healthcare, and real estate segments in the US, Europe, and India.

Trigent is a one-stop-shop that offers a complete set of IT services from consulting to design, development and managed services across Infrastructure, Cloud, Mobility, BI, Analytics, Product Engineering, QA & Testing, IoT, Big Data, and Artificial Intelligence. Its design & data-driven approach resides in the center between business & technology, to help senior executives with enterprise-wide transformation. Trigent specializes in solving issues related to digital disruption, competitive agility, new business opportunities, and future workforce. “Our Agile/DevOps QA engineers build quality in to catch defects early and fix them cheaply by establishing feedback loops closer to early stages of development to ensure predictable, high-quality software delivery,” says Vijay Sam, Director - Program Management, Trigent Software.

Trigent outclasses the competition with its unique industry-specific Centers of Excellence(CoE), wherein its experts elucidate clients on the benefits of business transformation specific to their activity areas within their industry. The company’s digital capabilities help clients to maximize value & transform their businesses, whereas its applied intelligence capabilities enable them to reinvent their businesses using state-of-the-art products & services. Trigent focuses on creating seamless, multi-device customer experiences.

A Transparent Engagement
Trigent ascertains that its clients benefit from outstanding results and superior end-user experience by following a very detailed engagement process. The company commences the project with discovering sessions where Trigent performs in-person discussions with the customer, understands their domain, the business processes setting them apart and their challenges. It gets a good coverage of the customer’s business & technology landscape by involving a business & technology landscape by involving a business analyst & an architect in the initial discussion.
Trigent would commence development, only after the customer is aligned with the
proposed requirement specification & solution architecture/design, and releases the intermediate versions during the development period to shape up the product as per customer feedback. “During project execution, our experienced & dedicated project managers moderate the communication between clients & developers. We’re completely transparent with clients and provide them a view of the progress made by the development team every day,” affirms Bharat Khatau, Chairman & CEO, Trigent Software.

"We enable rigorous testing that fits into the same sprint while allowing stakeholders – from testers to business analysts–to align and remain flexible"

Disruptive Technology Solutions
Trigent facilitates its clients to boost revenue and competitive advantage with its disruptive technology solutions offerings across AI, Automation, Big Data, Block Chain, IoT, and DevOps, which helps clients to collaborate more effectively and strengthen customer relationships. Likewise, it's Digital Transformation solutions (BI & Analytics, Mobility, SharePoint, UX/UI & others) empower clients with cloud solutions. They can collaborate more effectively and strengthen customer relationships, thus increase revenue & customer satisfaction. Trigent enables organizations to maximize their returns from their cloud investments by building impactful and disruptive cloud-native web, mobile, and IoT solutions. Its Cloud solutions include Advisory & Assessment, Design & Build Cloud Infra, Cloud Native Development, Cloud Migration, Disaster Recovery & Back-up and Infrastructure Services.

Many organizations begin with modernizing the applications and processes with less focus on infrastructure, which leads to support becoming a bottleneck. To eliminate this, Trigent works with clients to maximize their infrastructure investments with offerings such as Data Center, Server & Storage Management, Network & Security, Workplace Modernization, Disaster Recovery & Back-up and App Modernization.

The company’s Enterprise Application Development and Maintenance (ADM) solutions are designed for enterprise-wide digital transformation. This is the reason why enterprises worldwide trust Trigent to effectively maintain and run their mission-critical applications, helping them to increase their RoI and free up resources to focus on strategic initiatives. Building tomorrow’s QA enterprise, the company provides a combination of transformation models to address the continually changing technology landscape, a framework for package testing led business transformation, and new engagement models.

Trigent’s two decades of engineering experience helps its clients in their product development lifecycle, whether it’s supporting a single stage of the cycle or taking end-to-end ownership.
With a robust team for maximum flexibility and interoperability, the company helps globalIT companies manage transformational challenges, while driving efficiency and improving service levels. Trigent helps C-level executives to understand the long-term technological forces impacting their industry. The company develops IT strategies that are tightly knit to business goals, use technology solutions to digitize business processes and help with governance approaches.

Apart from these, the company also optimizes existing architectures, infrastructure, & applications for competitive advantage. Trigent uses technology to help clients maximize spend and remain profitable. Providing flexible IT to support innovation, the company ensures clients benefit from increased performance & staff productivity. “Our clients are often burdened by legacy infrastructure, and we innovate to ensure reduced costs, better security and simplify operational processes. We enable new technologies such as AI and cloud, to virtualize, rationalize and mobilize their businesses,” remarks Bharat.

A Culture of Learning & Respect
Trigent has both domain and technology CoEs, which serve as nerve centers for knowledge garnering, sharing and maximizing. Its technical experts through regular workshops share industry & technology best practices with the workforce. It conducts regular seminars on technology-driven business innovations for its sales personnel to help understand client requirements. Its cross-functional teams ensure that every day a positive difference is made to a
client’s business.Its employees get the opportunity to not only work on different technologies & next-generation tools, but also upgrade themselves by learning about the latest developments via a monthly meeting and using social & technical forums.

"We aim to conduct business with respect for all people, understanding, and building on our cross-cultural competencies to improve how we work together toward common goals"

Trigent promotes a culture of individual & professional growth within an environment of continuous learning and team collaboration that encourages out-of-the-box thinking. Besides having compensation programs that match industry standards, the company also recognizes achievement through quarterly & annual employee awards programs. With an open culture focusing on team work, integrity, and transparency, Trigent motivates its people to showcase how they can create more business value for clients through smarter ways of working. “We aim to conduct business with respect for all people, understanding, and building on our cross-cultural competencies to improve how we work together toward common goals. And we strive to foster a work environment in which all employees feel that they can contribute and perform to the best of their abilities,” remarks Bharat.

Significant Growth
Trigent is having the best year in its history in terms of revenue generation & customer acquisitions, which it attributes to its dedicated, committed and tech-obsessed workforce. Resultantly, the company has recently strengthened its management team to support rapid growth & expansion plans. It has made significant progress in developing innovative cloud-based solutions and services as well. Very well positioned to offer nextgen solutions harnessing the power of such cutting-edge technologies, Trigent is excitedly barrelling towards the opportunities the future holds in a connected world.

Key Management:
Bharat Khatau, Chairman & CEO
Bharat holds an MS in Electrical Engineering from Cornell University and a B.Tech Degree from IIT. He is a serial entrepreneur who embarked on his entrepreneurial journey in 1982 with Covid Systems(specialized factory automation services provider) and later co-founded Better Software Technology, before Trigent.

Chuck Rehberg, CTO
Chuck has developed several patented technologies in the areas of Artificial Intelligence, Natural Language Processing, and Semantic Web Based Computing. He has deep experience in the high-tech industry, developing leading-edge solutions in the areas of software tools, artificial intelligence and AI-based configuration software. As the CTO at Trigent Software and Chief Scientist at Semantic Insights, Chuck has led the development of mission critical systems in use today at Navistar International Corporation (NYSE:NAV), patented the 'Fast Rules Selection Engine' (FRSE) - the world's fastest and most scalable rules engine, lead due diligence for mergers & acquisitions, and directed the subsequent integration of personnel and technology.

Massachusetts(headquarter)and Bangalore

•Best of The Global Outsourcing 100 by IAOP for 2016, 2017, 2018 & 2019
•Top B2B Agencies in India by Clutch & The Manifest
•Software 500 Companies in 2015 & 2016 by Software Magazine and many more

Trigent’s Fundamental Principles
Each Agile methodology of Trigent applies four foundational values(and 12 supporting principles) in different ways,but all of them rely on this to guide the development and delivery of high-quality, working software:

•Valuing people more highly than processes /tools, because it is the people who respond to business needs and drive the development process.
•Agile does not eliminate documentation, but it streamlines it in a form that gives the developer what is needed to do the work without getting bogged down in minutiae. For instance, user stories are sufficient for a software developer to begin the task of building a new function.
•Trigent’s Agile methods may include the customer at intervals for periodic demos, but a project could just as quickly have an end-user as a daily part of the team and attending all meetings, ensuring the product meets the customer’s business needs. Negotiation is the period when the customer and the product manager work out the details of delivery, with points along the way where the circumstances may be renegotiated.
•Traditional software development regarded change as an expense that has to be avoided. With Agile, the shortness of an iteration means priorities can be shifted from repetition to iteration and new features can be added into the next iteration. Agile's view is that changes provide additional value.