Relicons Technologies: A Reliable & Consistent Growth Partner

Amit Sharma,Founder & Managing Director

Amit Sharma

Founder & Managing Director

Acloud-powered future is starting to shape, as more and more enterprises migrate toward remote infrastructure. The explosion of the cloud has changed the face of how enterprises do business, and it's not slowing down any time soon. Managing cloud adoption seems to be one of the companies' top priorities for 2020. Cisco predicts that by 2021, cloud data centers will process as much as 94 percent of all workloads. It is also expected to maintain its status as a priority in the next few years too. As a boom of new cloud services is imminent, Relicons Technologies, based out of Bengaluru, has provided reliable and affordable Cloud Infrastructure, Corporate email, Portal Design and Web security solutions to the customers across the globe. Since its inception, the company's dedicated and trained team has consistently delivered solutions to its clients making their online identity stand out of the crowd and bring value to their businesses.

"Having worked with various industry verticals over the years, we have in-depth hands-on knowledge of existing and future requirements. We help you to save time and cost due to our superior up times and faster responses to your support queries, so that you concentrate on your business, while we ensure that your online presence and emails runs as smoothly as possible," explains Amit Sharma, Founder & Managing Director, Relicons Technologies.

Integrated One Stop Shop Solution Provider
Relicons stands for being reliable, consistently. Customers come to Relicons because it provides them with an optimal solution, and at the same time, optimizes their spending. Relicons, as a company, has to balance both the solution and its margins. The company consciously implements automation in all of their solutions, which helps them to deliver improved uptimes and detect problems before they occur, thus reducing down times to the bare minimum.
Relicons' services have been consistently winning appreciations from their customers, several international awards for their quality of design, and content which is a testimony to the commitment toward quality. The company has maintained an enviable customer retention rate of 99 percent, and repeat orders from existing clients are the primary sources of revenue. Relicons also specializes in domain portfolio management, web hosting, cloud infrastructure solutions, corporate emailing solutions, website & code security solutions, tech support, and setting-up & maintaining static and e-Commerce web-based solutions. "We are not a mass player. Hence, we are able to better understand a customer's requirement and consult them as per their needs. Because of this, we can optimise the requirement, thus helping them get the best bang for their buck. Our solutions are scalable ­ so a client can start with minimal infrastructure and grow as the business needs grows, thus optimising their upfront capital expenditures," adds Amit.

Our Solutions Are Scalable ­ So A Client Can Start With Minimal Infrastructure And Grow As The Business Needs Grows, Thus Optimising Their Upfront Capital Expenditures

Moreover, the company is able to provide such exceptional services due to its reliable team. Relicons believes in a flat team structure with defined roles and responsibilities. The firm uses the latest communication systems using the latest VOIP telephony or in-house instant messaging tools for the team to communicate instantly wherever they are working from. The company also uses the latest support and response tools to ensure that no customer query gets unresolved and un-replied to. The in-house server and service monitoring dashboards and tools ensure that the teams know how the services are performing and take immediate action when they see an anomaly. Similarly, Relicons acquired a legacy engineering solutions SME who were venturing into offering modern IoT based solutions to their customers. They went around and tried all possible solutions available from all large companies, but couldn't balance the requirement with the cost. Either the solution did not fit the need, or the cost was too high. Later, the SME contacted Relicons to design a tailor made solution for them. Relicons helped them achieve almost 70 percent cost saving annually with dedicated tech support. This helped the customer focus on their core strength of developing their solution without having to worry about the cloud infrastructure part.

Having more than 18 years of experience with 5000+ satisfied customers since 2002, Relicons takes pride in having customers onboard from across the globe under various verticals. Along with the increasing number of customers over the years, Relicons has maintained an excellent customer retention rate. Going forward, Relicons' priority is to maintain its reputation as a reliable and consistent growth partner for their customers. The company is investing heavily to integrate as much automation as possible so as to offer a very predictable and optimized service delivery experience, while continuing to offer value-based solutions and engaging in long term mutually benefiting relationships.