Eklavya: Customer Focused Comprehensive Datacentre Solutions for SMEs

Paresh Makwana,DirectorRedundant delivery path, no shutdown for equipment failure, replacement and low maintenance cost are some of the reasons SMEs are attracted towards tier- III datacentres. India being the hub of SMEs and startups, Eklavya Group planned to tap on this opportunity with its new wing called Eklavya Techlab this year.

Eklavyaoffer 360° datacentre support including up-gradation, migration, archiving, disaster recovery, solution management, patch & Kernel upgrades and many similar services.

The young company has partners holding over 18 years of experience in datacentre and information security industry, end-to-end consultancy, and implementation of IT/Security solutions and network integration.

Leveraging their experience, this award winning design team of Eklavya led by Paresh Makhwana, Director serves tier 3 datacentre
facilities with dedicated server hosting infrastructure,platform or Software-as-a-Service that is tailored for SMEs requirements.

Excellence through Experience
Eklavya specialises in design, build, optimisation, maintenance and on-going management of server rooms and datacentres, holding in-depth expertise in datacentre related IT projects that comprise of datacentre and disaster recovery site build, deployment and migration to cloud. The company oversees the technical and IT issues within the datacentre including computer and server operations, data entry, data security, data quality control and management of services and application used for data processing.

The company offers 360 degree datacentre support that includes up-gradation, migration, archiving, disaster recovery, solution management, patch & Kernel upgrades and many similar services. It provides customised enterprise servers, virtual storage, backup & network appliances with range of datacentre hardware like HP, EMC, CISCO, Rack, PAC, and NOVEK to SMEs. Eklavya's employees come from strong MNC backgrounds and have deft knowledge in facility management services that include onsite and offsite support of desktop, server, storage and Oracle business suit implementation, up-gradation & migration. The company further spreads its wings to auditing and information security services like process and policy review, data centre audits, Pentrest SNA, IT security and maturity audits.

Customer First Approach
Eklavya focuses on niche service
segments across different technologies and has versatile talent of certified projects managers hired from various MNCs like Wipro, HP, L&T and Capgemini.

Eklavya is dedicated towards its customers and holds customer satisfaction as its prime principle. "From Director Level to the Manager level, customer satisfaction is the top priority, whatever happens customer issue is tackled first," asserts Paresh. The company has team presence across India for local implementation of projects and has an experience of managing over 50 projects in just two years. Eklavya's esteemed clientele includes industry giants like HP, Mercedes-Benz, SpiceJet, Times Group, Sun Network, L'Oreal, Greenply and many such clients. Eklavya supported a Mumbai based NGO Wildlife Conservation Trust by proving end-to-end support in facility management, database services, application managements making it one of the very few technologically upgraded NGO that enables people in jungles to upload live photos.

Future Roadmap
Eklavya has a vibrant customer focused work culture and believes in integrity as its strength. Customer satisfaction being its primary agenda, the company trains its employees accordingly in soft skills, presentation, event management & mentoring. Eklavya even hosts occasional biryani parties for its employees and motivates them to excel. Currently with two offices in Mumbai and Ahmedabad, Paresh and his team are focusing on vertical growth in datacentre, cyber security, bio-farming and working on setting up its own datacentre with cloud accommodation.