Sangoma: Uniting Businesses of all Sizes with its Award Winning CaaS Solutions

According to a report published by Grand View Research, the global unified communications market was valued at $113.48 billion in 2022 and is expected to expand at a compound annual growth rate (CAGR) of 17.4 percent from 2023 to 2030. Organizations have started transitioning to Unified Communications(UC)solutions to increase revenues, lower operating expenses and maintain customer relationships. Sangoma, established in 1984, is a leading global Communications as a Service (CaaS) provider that empowers businesses of all sizes to connect with the people and processes that matter. Since its inception, Sangoma has been recognized as a trusted leader in the communications industry. It continues to offer a stable, global presence, a future-forward vision, and a diverse portfolio of solutions, services, and support.

“Through its worldwide network of distribution partners, Sangoma’s global footprint extends to millions of customers using our products and services in leading Unified Communications, PBX, IVR, contact center, data communication, and carrier network applications. In over 150 countries, enterprises, SMBs, developers, system integrators, and service providers rely on Sangoma’s technology as part of their mission critical infrastructures”, says Aveek Roy, Vice President, Sangoma.

Sangomas end-to-end solution portfolio includes everything a business needs to thrive, all from a single, integrated provider

Sangoma’s solutions are trusted by leading companies worldwide, from SMBs to enterprises, and in the contact center, carrier networks, and data communication applications. Sangoma customers have the most reliable and flexible business platform on the market, with concierge support from their team of professionals. Their technologies are the primary developer and sponsor of the Asterisk project, the world’s most widely used opensource communications software, and the FreePBX project, the world’s most commonly used open-source PBX software. This makes Sangoma the largest opensource telecommunications company in the world.

“The power of Asterisk took the industry by storm, gaining millions of users worldwide. Forbes described Asterisk as ‘wreaking havoc’ on the multibillion dollar phone equipment business”, says Aveek. On the other hand, FreePBX is a web-based open source GUI (Graphical User Interface) that controls and manages Asterisk. Initially called the Asterisk Management Portal, FreePBX saves users time by allowing organizations with less technical expertise or resources to use Asterisk. With over one million production systems worldwide and 20,000 new systems installed monthly, the success and popularity of the FreePBX platform have built a supportive community.

Sangoma’s end-to-end solution portfolio includes everything a business needs to thrive from a single, integrated provider. The company’s list of solutions and products includes Unified Communications as a service, MSP services, Contact Center services, Team collaboration services, Sangoma Apps, SIP Trunking, Access Control as a service, and faxing and desktop as a service.

Onward & Upward
Today, Sangoma Technologies Corporation is publicly traded on the Toronto Stock Exchange under the symbol ‘STC’ and on NASDAQ under the trading symbol ‘SANG’. Since its establishment, Sangoma has garnered awards from significant industry analysts, such as the Gartner Magic Quadrant for UCaaS, and the Frost and Sullivan Best Practices Unified Communications and Collaboration Competitive Strategy Leadership Award. Recognition of Sangoma’s pioneering innovation in the enterprise cloud market has allowed it to gain entry onto prestigious lists such as the Deloitte Enterprise Technology Fast 15, Omdia Top 10 UCaaS Service Provider and Forbes Most Promising Companies.

“Sangoma has made it our mission to unite businesses of all sizes connecting the people and processes that matter. In the future, we hope to become a completely cloud-collaborated company offering a host of cloud services and continue to partner with major brands in the market”, concludes Aveek.